I’ve been making a conscious effort lately to keep my posts on the positive side, because I don’t want to exasperate the negativity, and I don’t want to keep whining and complaining.
So, I’m not going to tell you how I hit the wheel-well of my beloved car on a short wall in my hotel’s parking garage. I won’t go into detail about how there’s a softball size dent and a footlong gash along the side. I won’t rehash the number of tears I had to stifle all day long while pretending to be a happy front desk agent.
I’m also not going to write about how the next morning, the power went out while I was getting ready for work…. at 4am….. when it’s pitch black anyway. I won’t express my frustration about how we have 50 flashlights in the house, and only one (the 50th one I checked), has enough battery power to shed a dim light. I won’t complain about having to pack up my curling iron, make up, and clothes so I could finish getting ready at work. And I won’t whine about having to eat a cold, untoasted bagel on my way in.
I’ll also shy away from telling you how busy it’s been at work, and how frustrated I feel that the management isn’t scheduling enough agents to be able to provide good service to our guests. I won’t b*tch about how difficult it is to manage hundreds of guests, and dozens of phone calls after being told by the GM how important it is the next few days to provide better than ever service in order to improve our service scores – oh, and by the way I need to do it BY MYSELF! with NO bathroom breaks, NO lunch, and for 8 hours STRAIGHT!
oops. My complaining may have come through on that comment.
I honestly don’t want to complain, but it certainly helps with the stress.
The good news though?
I got tons of praise from our guests the last few days. Quite a few people walked away from the desk after shaking my hand, which lets me know I’ve done a good job. How often have you shaken your desk agent’s hand when checking in. 😉
And I’ve taken my motorcycle out two of the past three days. The weather has been awesome, and going to bed at 8:30-ish has been very helpful.
Yesterday, I planned to go for a run after work, but I was so tired that I didn’t know if I would be able to. But once I got going I felt awesome and ended up running my 5 mile course. I haven’t done that in months!
And today, I bathed my car, in 80 degree, sunny weather, and only winced a little when I came across the gash on the side.
So there has been a lot of good lately, too, but when a person works 6 days in a row of a 6am shift, sometimes it’s easy to succumb to the negative thoughts…. just ask my hubby. The poor guy has to listen to even more complaints than you all do!