Holy Moly what a week.
St. Louis celebrated the 4th all week long. This meant blocked off roads, aggravated guests trying to figure out how to get to the hotel or where to park….
everyone wanting Arch view rooms to view the fireworks from (umm… we’re a square building… 3 of the 4 sides do not view the Arch… some of you will not get a view. Sorry.)
Temperatures above 100 degrees all week making A/C units work overtime…
Some of them were not up to the challenge….
and when the hotel is 100% capacity, a room with a broken A/C can be a desk agent’s worst nightmare. (Oh, the guests weren’t too pleased either – until they got their bill. $0. 100% Satisfaction after all)
On top of that the Cardinals were in town all week.
Usually what this means is we have a huge turnover everyday. Lots going out. Lots coming in. And the ones coming in are doing so before the ones going out leave. Most of our guests are understanding if the room isn’t ready yet. They really just want to get a parking space.
But for the agents, this double dose is very hectic. Basically we are seeing the same arrivals twice in one day. Once to get their parking pass and store their luggage (which the agents usually do), then again later to check in to their rooms and retrieve their luggage. And in between we’re checking out just as many departures.
Five days straight of this can wear a girl out.
It’s fun for the most part, though. The guests are usually in a good mood, and it’s nice to hear everyday what a wonderful hotel we have. It means we’re doing our jobs well.
(I won’t mention the a-hole who called corporate on me because I made him park in the garage across the street… where everyone else was parking because our other garage was full…… Proof that you can’t please everyone no matter how hard you try.) (These things keep me up at night, btw….)
We Hubby got the floors done this week. I promise to post pics soon and give you our thoughts. He has repainted the baseboards and is slowly getting those back up, so the place is looking pretty good. He’ll take a break for a while, and then we’ll start the kitchen.
Our daughter’s play was this weekend. For the past 8 years she has participated in our county’s theatre productions. It’s a huge commitment, but she absolutely LOVES it! In fact, she’s given up most sports to be able to spend more time ‘on stage’. This year’s show was Alladin. She was a Harem Girl. 😉
This was her biggest role so far. They usually give the main roles to the older kids because after 16 years of age they can no longer be in the play. She is just 13 now, and is really looking forward to being the star. BTW, the genie in the play was absolutely amazing! She nailed the character and was so fun to watch. This was probably one of my most favorite shows they have put on!
The biggest news of the week?
We got rain!
I had to drive home in it…. at 30mph…. without any visibility…
but I was singing all the way! It’s been way too long!
My 15 year old son captured this picture on my hubby’s new camera. I’m thrilled that he’s taken an interest in photography. He’s always been into art, music, and nature, and photography fits right in with it all.
So a busy week for me. I have one day off tomorrow, then back at it for a couple of days. We’ll slow down now, what with the All Star Game NOT being in St. Louis. 🙂
**big sigh of relief***