I guess I’ve been lucky.
I’ve never in my life had to break up with someone. They’ve always broken up with me. So I’ve never had to worry about how to say it… when the best time is to do it… how the person will react… if I’ll hurt their feelings.
So when I had to break up with my hotel pantry vendor guy, I was nervous.
For days I practiced in my head how I would tell him that our relationship must come to an end.
I decided it best to go with the “It’s not you, it’s me” approach. And in a way, it really was.
Since I’ve been working at the hotel, I have been in charge of the snack pantry. I did all of the ordering, tracked all the sales, counted all the inventory, and kept it cleaned and stocked. Most days it was a thorn in my side, but I liked the added responsibility, and it gave me something to do on extremely slow days.
I recently found out that the hotel plans to outsource the pantry. Someone else will be doing the ordering and stocking, and I’ll just have to do a monthly inventory.
I was thrilled when I first learned the news. It would relieve me of quite a bit of responsibility. Great news, since I’ve taken on a ton of responsibility with billing our corporate groups and convention groups.
But I dreaded telling my vendor guy. After a rocky start at the beginning of our relationship, he turned out to be a terrific vendor. He owns his business himself, and pretty well takes care of all aspects of it. Including delivering it to us. If I needed something in a hurry, all I had to do was ask. Turns out, when you’re respectful and appreciative of a person’s efforts, their efforts tend to increase.
With the changeover happening next week, I decided to give Mike one last hoorah. I placed a huge order with him, and hoped I would be there when he delivered it.
Sure enough, he came walking in last week, with his usual smile, and asked if he could just place it in the pantry right away for me.
He was making this even harder for me.
I decided to just come out and say it. So as he unpacked the snacks, I blurted it out.
I stumbled a little…. kinda nervous… kinda shy… and very worried about hurting his feelings.
I blamed it on the hotel company, and then did plenty of gushing about how happy I’ve been with his services.
He responded very professionally, and claimed he understood. He told me he’d just picked up a partner and a few other businesses, so he was going to be alright.
I let him know that I would absolutely be referring other hotels and businesses to him.
He left, saying “I guess you won’t be needing these….” and he placed brand new ordering sheets on the counter. Sheets he had made specifically for me, since I typically ordered the same things each time.
I gathered them up, my heart breaking.
Such a sweet guy.
I have two more days before the outsourcers take over. Perhaps I can squeeze one more order in.
For old times sake.