Mario’s Christmas present arrived today. Only 23 days late.
On Dec. 12, I ordered her a One Direction sweatshirt that she’d been begging to have. The ones at the mall were way overpriced in my opinion, so I found a place online.
I placed the order, and 3 days later got an email that “My Order Has Been Shipped!” I breathed a sigh of relief to have bought my first present of the season, and even better, it was sure to get here by Christmas!
Every couple of days I would get online and track the sweatshirt. On Dec. 16 it was in Pennsylvania. On Dec. 18th it was in Jamaica, NY.
On Dec. 20th, it was in Jamaica, NY. On Dec. 22nd it was in Jamaica, NY.
By this time I was getting a little worried. I emailed the place I bought it from. I emailed the postal service. Then I waited.
Christmas came and went. I had wrapped a box with a note in it saying “this present has not yet arrived.” Her curiosity got the best of her, so I showed her a picture.
On Dec. 26th I received a reply from USPS. They thanked me for my recent email. They told me they valued my opinion, and they are continually working to improve customer service. They included a link to a survey, and asked me to participate.
No where in the email did they answer my question about why my package was still in Jamaica, NY! What the heck? So I promptly headed to the survey and gave “completely dissatisfied” answers to most of the questions. Did they expect me to be satisfied with just a “thank you” for my email?
On Dec. 29th, I received an email from the place I purchased it from. He stated that the USPS does not update the tracking number once the package is outside of the United States. He went on to tell me international mail usually takes 21-35 days to arrive.
WTF? I responded immediately with “Why is the item OUTSIDE of the U.S.? It was shipped from the U.S. and I live in the U.S.??”
A few days later he came back with: Well, the shipping address you put on the order was
Quiet Little Cul-de-sac
Small Town, IL
How the heck did Norway get on there?
I admitted fault. I must not have noticed there was a place to fill in my country, and somehow NO (for Norway) was saved with my order.
Not only was I worried now that Mario may never get her sweatshirt, but I was a little upset with the postal service for only looking at Norway, and not recognizing that my zip code and state were right above it!
Not long after, I began receiving phone calls from the post office. Charlie must have received my very unsatisfied survey, and was doing her best to track down the elusive sweatshirt. She seemed baffled as well, that the office in Jamaica, NY wouldn’t have seen the discrepancy. She continued to monitor it as it made it’s way through Europe and then back to the U.S., and she called frequently with updates.
Yesterday I got the call that it was in the next state! She felt pretty confident it would be in our small town today. And it was! She gave me a call this morning to tell me the good news, and only then did I let Mario know her present had arrived!
The packaging itself was in pretty good shape, despite all it had been through. It was very crumpled looking and had one little slit on the front, but I thought it looked beautiful!
Mario immediately changed into it and proclaimed her love.
I suppose she probably loves it even more because she had to wait for it. I guess Abby really was on to something .